Privacy Policy

1. Introduction

Contulamie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website contulamie.com or use our public speaking courses and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses
• Subscribe to our newsletter
• Contact us through our website
• Participate in surveys or feedback forms
• Create an account on our platform

This information may include:

• Name and contact information (email, phone, address)
• Payment information (processed securely through third-party providers)
• Professional background and goals
• Course preferences and feedback

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referral sources and exit pages
• Click-through and download data

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and deliver our public speaking courses and services
• Communication: To send course updates, newsletters, and respond to inquiries
• Payment Processing: To process payments and manage billing
• Improvement: To analyze usage patterns and improve our website and services
• Marketing: To send promotional materials (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Email marketing and communication
• Website analytics
• Customer support

4.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Investigate potential violations of our terms
• Protect the safety of our users or the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Canadian Privacy Rights

Under Canadian privacy laws, including PIPEDA, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• File a complaint with the Privacy Commissioner of Canada

6.2 General Rights

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:

• Course enrollment data: Retained for 7 years after course completion
• Marketing communications: Until you unsubscribe
• Website analytics: Aggregated data retained indefinitely
• Support inquiries: Retained for 3 years

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notification for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: