Terms of Service

1. Acceptance of Terms

Welcome to Contulamie. These Terms of Service ("Terms") govern your use of our website, courses, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Contulamie, a company operating in Canada.

2. Description of Services

Contulamie provides public speaking training courses, workshops, and related educational services. Our services include:

• In-person and online public speaking courses
• Individual and group coaching sessions
• Workshop and seminar presentations
• Educational materials and resources
• Newsletter and blog content

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

3.2 Eligibility

You must be at least 16 years old to use our services. If you are under 18, you must have parental or guardian consent.

4. Course Enrollment and Payment

4.1 Course Registration

Course enrollment is confirmed upon receipt of full payment. Course availability is subject to minimum enrollment requirements and instructor availability.

4.2 Payment Terms

• All prices are in Canadian dollars (CAD) unless otherwise specified
• Payment is due in full at time of enrollment
• We accept major credit cards and electronic bank transfers
• All sales are final unless otherwise specified
• Additional fees may apply for payment processing

4.3 Refund Policy

• Full Refund: Available up to 7 days before course start date
• 50% Refund: Available 3-7 days before course start date
• No Refund: Within 3 days of course start date or after course begins
• Medical/Emergency: Considered on a case-by-case basis with documentation

5. Course Attendance and Participation

5.1 Attendance Requirements

Regular attendance is essential for course completion. Students must attend at least 80% of scheduled sessions to receive a certificate of completion.

5.2 Makeup Sessions

Makeup sessions may be available for excused absences, subject to instructor availability and additional fees.

5.3 Code of Conduct

Students are expected to:

• Treat instructors and fellow students with respect
• Arrive punctually and prepared for sessions
• Participate actively and constructively
• Maintain confidentiality of personal information shared by others
• Follow all facility rules and safety guidelines

6. Intellectual Property

6.1 Our Content

All course materials, content, and intellectual property provided by Contulamie remain our exclusive property. This includes:

• Course curricula and training materials
• Presentation slides and handouts
• Audio and video recordings
• Website content and design
• Trademarks and logos

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use course materials solely for your personal educational purposes. You may not:

• Reproduce, distribute, or sell our materials
• Use materials for commercial purposes
• Remove copyright or proprietary notices
• Create derivative works based on our content

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Prohibited Uses

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use our services for commercial purposes without permission
• Impersonate another person or entity
• Collect personal information from other users

9. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability shall not exceed the amount you paid for the specific service
• We are not liable for indirect, incidental, or consequential damages
• We do not guarantee specific outcomes from our courses
• You participate in courses at your own risk
• We are not responsible for third-party actions or content

10. Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy or completeness of information
• Uninterrupted or error-free service
• Specific results or outcomes

11. Indemnification

You agree to defend, indemnify, and hold harmless Contulamie, its officers, directors, employees, and agents from any claims, damages, costs, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or share

12. Force Majeure

We are not liable for any failure to perform our obligations due to events beyond our reasonable control, including:

• Natural disasters or severe weather
• Government actions or restrictions
• Pandemics or public health emergencies
• Labor strikes or disputes
• Technical failures or cyber attacks

In such cases, we will make reasonable efforts to reschedule or provide alternative arrangements.

13. Termination

13.1 By You

You may terminate your account at any time by contacting us. Termination does not entitle you to a refund for completed courses.

13.2 By Us

We may terminate or suspend your access to our services immediately if you:

• Violate these Terms
• Fail to pay required fees
• Engage in disruptive or inappropriate behavior
• Provide false or misleading information

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario, Canada.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

For significant changes, we will provide additional notice via email or prominent website notice.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

17. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.